Effective Date: 05/04/2025
At Kanak Design, we are committed to delivering your orders safely and on time. Please review our Shipping Policy to understand our shipping process, timelines, and charges.
1. Shipping Coverage
✔ We ship across India to all major cities and towns.
✔ International shipping may be available upon request (subject to feasibility and additional charges).
2. Processing Time
✔ Orders are typically processed within 2-5 business days after payment confirmation.
✔ Customized or bulk orders may take longer, and the estimated timeline will be communicated during order confirmation.
✔ Orders placed on Sundays or public holidays will be processed on the next working day.
3. Estimated Delivery Time
🚚 Standard Shipping: 5-10 business days (depending on location).
🚀 Express Shipping: Available on request at an additional cost.
📌 Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
4. Shipping Charges
✔ Shipping costs depend on the order size, weight, and delivery location.
✔ The shipping fee will be calculated and displayed at checkout.
✔ Free shipping may be available for bulk orders or promotional offers (subject to terms).
5. Tracking Information
✔ Once your order is shipped, we will provide a tracking number via email or SMS.
✔ You can track your shipment through our courier partner’s website.
6. Damaged or Lost Shipments
✔ If your package arrives damaged or incomplete, please contact us within 24 hours of delivery.
✔ In case of a lost shipment, we will investigate with our courier partner and provide a resolution.
7. Delayed or Undelivered Orders
✔ If your order is delayed beyond the estimated timeframe, please contact us for an update.
✔ For undelivered orders due to an incorrect address or recipient unavailability, re-delivery charges may apply.
8. Contact Us
For shipping-related inquiries, reach out to us:
📞 Phone: 7974471284 / 92443 93015 / 92381 30074
📧 Email: kanakdesign.web@gmail.com
🌐 Website: https://kanakdesign.com/